Book Your Stay
CANCELLATIONS & REFUNDS
For a full refund of accommodation fees, cancellation must be made a full 14 days prior to listing’s local check in time (or 3:00 PM if not specified) on the day of check in. For example, if check-in is on Friday 16th, cancel by Friday 2nd of that before check in time.
- Any service fee is non-refundable.
- Accommodation fees (the total nightly rate you're charged) are refundable in certain circumstances as outlined below.
- If there is a complaint from either party, notice must be given directly within 24 hours of check-in.
- A reservation is officially cancelled when the guest clicks the cancellation button on the cancellation confirmation page or confirm by email about the cancellation.
- Security Deposit is only a pre-authorisation on your card & would be remove after check-out.
Kindly note the guest is liable for any damages made to the property by themselves during their stay, including smoking and lost keys, and will be charged for damages / replacement if necessary.
Please note that this property cannot accommodate hen & stag or similar parties.
Please note the lead guest must be 25 years and older.
Please note that the check-in and key-collection take place at: 85-87 Bayham Street, NW1 0AG London.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A security deposit of GBP 250-500 is required upon arrival for incidentals. This deposit is fully refundable upon check-out and subject to a damage inspection of the accommodation.